With Holiday travel upon us…

Here's the thing.....

When I go away on a trip and stay at a Hotel I know that there is always something that may not be to my standard. I know that when you are in the customer service business anything can and will happen, it is a given, right?

We see the television programs that go into hotels and find things that have not been cleaned. If you are anything like me, I regard them as being shows to disgust you so you will watch them and the show will get high ratings. Even with that said, I always check the bed.

The bed can very telling about how the room will be, clean or not. I never  actually have  had any issues, I would crawl into the  bed at night and find the fluffy pillows to be delightful. Hotel beds with their big pillows seem to allow for wonderful dreams. The much-needed vacation would be…

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